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Does Pre-Paid Live Time expire?

Unlike pre-paid cell phone plans, Pre-Paid Live Time does NOT expire if it is not used within a set period of time. However, there are circumstances in which Pre-Paid Live Time can be extinguished by means other than using it for live connections.

Pre-Paid Live Time is purchased via an In-Application purchase from the iTunes App Store. The iTunes store considers Live-Time hourly purchases as a consumable item, which means that once hours are purchased and downloaded to your iPhone, they cannot be re-downloaded free of charge and re-used again. If you delete Report-IT from your iPhone and do not have it backed up in iTunes from where it can be restored, your Pre-Paid Live Time is extinguished.

This is also important to remember in the event that you purchase a new iPhone or iPod touch to replace an existing one. Apple's standard iPhone App EULA specifically states that consumables like Pre-Paid Live Time are not transferable between devices. As such, you cannot transfer your Live Time to a new iPhone or iPod touch. This is a restriction placed on iPhone Apps by Apple Inc. and not Tieline Technology and Tieline Technology has no course to reinstate Pre-Paid Live Time in such circumstances. 

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Article ID: 10009 Article Created: 03-18-2010 15:56 PMLast Modified: 03-22-2010 17:19 PM

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