

HomeFAQSubmit TicketLogin

Categories

Report-IT (23)

Search Articles

How do I configure my G3 or Bridge-IT for Report-IT?

There is very little configuration required for a G3 or Bridge-IT codec in order for Report-IT to establish a connection to it.

Firmware Version

The most important thing to check is that the following firmwares are being used as a minimum:

For G3 Products - 1.6.56 rptp 102 or later.
For Bridge-IT - 1.0.31 or later.

As of version 2.3 onwards, both Report-IT Lite and Report-IT Live will provide direct links to the latest compatible firmware version in the registration confirmation email sent. So please ensure that you register your copy of Report-IT and especially supply a valid email address.

If you require a firmware upgrade, please use the following form to request one:

www.tieline.com/Support/Tieline-Upgrades

Ports

The TCP Session Port on the codec must also be set to match the value set in the Report-IT. This defaults to 9002 (See support.tieline.com/support/users/What-TCP/UDP-ports-does-Report-IT-use-and-how-do-I-change-them/10019/ for further information on ports).

IP Streaming

Since Report-IT uses IP Streaming for audio, if you are connecting to a G3, please ensure that you have IP Streaming enabled. To determine if you have IP Streaming enabled on a G3 codec:

Select the "Menu"
Choose "Configuration"
Choose "Advanced Menu"
Choose "IP Streaming" and ensure "Enable" is selected

IP Streaming is a licensed feature for the G3 platform. Please contact support@tieline.com.au if you require an IP Streaming License.

Save

Comments

Notify Me

Add to Favorites

Article ID: 10023

Article Created: 04-13-2010 09:48 AM

Last Modified: 06-14-2010 14:26 PM

How well did this article answer your question?

100% 75% 50% 25% 0%

Most Recently Viewed Articles

	How do I configure my G3 or Bridge-IT for Report-IT? This article describes how to setup a G3 or BridgeIT codec to accept connections from Report-IT....
	Why does Report-IT have both Pre-Paid and Unlimited Live Time options? Report-IT may be purchased by reporters and broadcasting organisations that have very different usage requirements. To accommodate these different requirements, Report-IT offers 2 different Live Time purchasing options. This article explains these options as well as why a reporter/organisation may choose one over the other....
	What is the maximum duration of a report recording? Report-IT Live provides the ability to record a report while it is being transmitted live to a studio codec, or to record a report offline for later transmission or FTP. This article provides information as to how long a recording using Report-IT can be....
	Does Unlimited Live Time in Report-IT Live Professional expire? Unlimited Live Time is a premium Live Time option that is only provided as part of Report-IT Live Professional. It is intended for frequent users of live broadcasting from Report-IT. This article explains how Unlimited Live Time is different to Pre-Paid Live Time when it comes to the circumstances that may cause expiry or extinguishing of Unlimited Live Time. ...
	What are the PPM meters displaying? The PPM meters shown on various screens in Report-IT provide an indication of the audio power for either Input, Return, or Playback. This article details what these are showing....
	What TCP/UDP ports does Report-IT use and how do I change them? Report-IT uses both TCP and UDP ports for communications and streaming audio. This article explains what these ports are and provides important information for network administrators dealing with firewalls and NATs....
	How do I avoid incoming phone call or SMS interruptions when using Report-IT? When using Report-IT on an iPhone, it is important to make sure that you take measures to ensure that a live interview is not interrupted by an unexpected phone call, SMS or other alarm. This article describes how these interruptions can be avoided....
	How do I connect to my studio codec? This article explains how to go about connecting Report-IT to your Tieline Bridge-IT or G3 codec located at your studio....
	If I have existing Live Time minutes and I purchase another 1 hour block do I lose my existing minutes? Pre-Paid Live Time purchases add additional time to your existing Live Time without any existing Pre-Paid Live Time being lost. Please see Under what conditions does Pre-Paid Live Time get consumed? and What happens to Pre-Paid Live Time when I upgrade to Report-IT Live Professional? for further information on why Pre-Paid Live Time may be lost....
	Why do I need to purchase Live Time and what will it cost? This article outlines the unique live broadcast features of Tieline's Report-IT Live app and explains the In-Application purchasing process that delivers live transmission features not found other iPhone applications....