

HomeFAQSubmit TicketLogin

Categories

Report-IT (23)

Search Articles

Why can't I establish a connection to Report-IT from my Codec?

There are a variety of reasons why establishing a connection by a studio codec to Report-IT can be problematic:

Telcos tend to use NATs for 3G data networks on which iPhones operate. This is also common for many WI-FI hotspots. Unfortunately this means that it is impossible to establish a connection from the public internet to Report-IT in these NAT environments.
Report-IT must be launched and running in order to connect to it and it is not possible to launch an App on an iPhone remotely should it not be running.
iPhones will change between 3G and Wi-Fi as required - furthermore they may also change providers. This compounds the NAT problem.

In order to keep the operation of Report-IT simple, and avoid the preceding problems, Report-IT does not support the establishment of connections from a studio codec. Note: This may change in future releases when some of the above issues may be overcome via the use of the Tieline Traversal Server from within Report-IT.

Save

Comments

Notify Me

Add to Favorites

Article ID: 10017

Article Created: 03-23-2010 14:52 PM

Last Modified: 03-25-2010 16:52 PM

How well did this article answer your question?

100% 75% 50% 25% 0%

Most Recently Viewed Articles

	Why can't I establish a connection to Report-IT from my Codec? Report-IT by design only allows connections for streaming to be established from Report-IT and not by the studio codec. This article explains why this approach has been taken....
	Why can't I connect to another iPhone with Report-IT? Report-IT does not support Report-IT to Report-IT (on different iPhones). This article explains why this is not supported....
	What happens to Pre-Paid Live Time when I upgrade to Report-IT Live Professional? This article describes what happens to a customer's remaining Pre-Paid Live Time in the event that they purchase the Report-IT Live Professional upgrade....
	Under what conditions does Pre-Paid Live Time get consumed? Report-IT provides indicators of remaining Live Time when Pre-Paid Live Time is purchased. This article explains how the Live Time shown by these indicators is consumed....
	If I have existing Live Time minutes and I purchase another 1 hour block do I lose my existing minutes? Pre-Paid Live Time purchases add additional time to your existing Live Time without any existing Pre-Paid Live Time being lost. Please see Under what conditions does Pre-Paid Live Time get consumed? and What happens to Pre-Paid Live Time when I upgrade to Report-IT Live Professional? for further information on why Pre-Paid Live Time may be lost....
	How do I know how much live time I have and how do I get more? Report-IT provides on-screen indicators as to how much live time is remaining as well as screens that allow you to purchase more Live Time. This article explains how these can be used to manage your Live Time....
	How are Live Time purchases billed? Live Time purchases from within Report-IT are services by the iTunes App Store. This article explains how such purchases are billed....
	Does Unlimited Live Time in Report-IT Live Professional expire? Unlimited Live Time is a premium Live Time option that is only provided as part of Report-IT Live Professional. It is intended for frequent users of live broadcasting from Report-IT. This article explains how Unlimited Live Time is different to Pre-Paid Live Time when it comes to the circumstances that may cause expiry or extinguishing of Unlimited Live Time. ...
	Does Report-IT work on all iPhones, iPads, and iPods? This article discusses the compatibility of Report-IT on various Apple mobile devices. ...
	Does Pre-Paid Live Time expire? Pre-Paid Live Time is similar to pre-paid cell phone plans, however there are some significant differences in how Pre-Paid Live Time expires. This article describes such differences and the circumstances that lead to the extinguishing of Live Time hours....