Only administrators can log into TieServer. If you have just purchased Report-IT, enter the User Name and Password provided to you by Tieline after completing the online license application form.
1.Open a browser on your computer and type https://www.tieserver.com to open the login screen for the TieServer Management Console.
2.Enter the administrator User Name (domain) and Password provided to you by Tieline and click Login.
3.Please be patient when you log in for the first time because you will experience java downloads before the system completes the login process. The downloads will be cached and retained and used during future logins, unless there is an update or your browser's cache is cleared.
Important Note: The login page can also be used to recover forgotten passwords. Click the I forgot my password link to send an email to the registered email address of the domain's administrator. Only administrators can recover a forgotten password via the login page. Report-IT users can only change their password using the application on their iPhone. |
When you first login it is a good idea to change your password. Please note that you will have to log out at the end of this procedure to confirm the change of password.
1.Click Users.
2.Click to select the login domain for the administrator account.
3.Click Change in the password field.
4.Enter the existing password, then a new password and confirm the new password. Click Change to confirm the new password settings.
5.Click Yes in the Change Password dialog to confirm the changes.
If there is no activity in the TieServer Management Console for 30 minutes the session will automatically time-out and you need to log in again to continue configuration.