Report-IT User Guide v.2.3 Build 2652

3G and Wi-Fi Network Coverage

3G and Wi-Fi Network Coverage

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3G and Wi-Fi Network Coverage

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Report-IT Live will operate over 3G wireless broadband networks and Wi-Fi connections. By default the iPhone connects to an available Wi-Fi network that it has been registered to, rather than a 3G network. With Report-IT Live it is possible to connect in the following ways.

 

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WARNING: The purchase price of Report-IT Live does not include network airtime/data costs. Please check these fees and charges with your cell phone network provider.

 

Programming to Connect over Wi-Fi Only

1.Register the iPhone to the wireless network you are operating within.
2.Open Report-IT Live and tap the Information Info symbol symbol from within the 'live' or 'record' mode screens to open the Configuration page, then tap Advanced > Auto Reconnection > Across Networks and make sure this setting is Off.

 

Across Networks button OFF

 

3.Tap the Configuration button at the top of the screen to return to the Configuration screen.
4.Tap Done at the top of the Configuration screen to confirm the new settings.

 

Programming to Connect over 3G Wireless Broadband Networks Only

There are two different ways to make sure the iPhone will only connect over 3G networks.

 

1.Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn the Wi-Fi setting to Off, or
2.If you connect initially over 3G but move across both 3G and Wi-Fi networks, you can ensure that you will always connect over 3G if the connection is temporarily lost. Open Report-IT Live and tap the Information Info symbol symbol from within the 'live' or 'record'  mode screens to open the Configuration page, then tap Advanced > Auto Reconnection > Across Networks and make sure this setting is Off. (Note: This allows you to use both Wi-Fi and 3G when you are not using Report-IT Live).

 

To save the settings:

 

Tap the Configuration button at the top of the screen to return to the Configuration screen.
Tap Done at the top of the Configuration screen to confirm the new settings.

 

Programming to Connect over Wi-Fi with Automatic Failover to 3G

Report-IT Live will connect over Wi-Fi by default if the iPhone is registered to a Wi-Fi network. It can also failover to 3G if the Wi-Fi network becomes unavailable. Ensure the following settings are programmed:

 

1.Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn the Wi-Fi setting to On.
2.Open Report-IT Live and tap the Information Info symbol symbol from within the 'live' or 'record' mode screens to open the Configuration page.
3.Tap Advanced > Auto Reconnection and check:
Auto Reconnect is On
Across Networks is On

Auto Reconnect Across Networks ON

 

4.Tap the Configuration button at the top of the screen to return to the Configuration screen.
5.Tap Done at the top of the Configuration screen to confirm the new settings.

 

When these settings are configured, if you lose a connection, the phone will attempt to connect to the studio over 3G.

 

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Important Note: If a Wi-Fi network is not available it will connect over 3G with these settings. If a 3G network is not available and Wi-Fi is available, then Wi-Fi will be the network selected for connecting. You can tell which network you are connected to by checking for the Wi-Fi symbol in the top left-hand corner of the iPhone screen.

Wi-Fi Symbol

Wi-Fi Symbol