3G and Wi-Fi Network Coverage
Report-IT Live will operate over 3G wireless broadband networks and Wi-Fi connections. By default the iPhone connects to an available Wi-Fi network that it has been registered to, rather than a 3G network. With Report-IT Live it is possible to connect in the following ways.
WARNING: The purchase price of Report-IT Live does not include network airtime/data costs. Please check these fees and charges with your cell phone network provider. |
Programming to Connect over Wi-Fi Only
1. | Register the iPhone to the wireless network you are operating within. |
2. | Open Report-IT Live and tap the Information ![]() |
3. | Tap the Configuration button at the top of the screen to return to the Configuration screen. |
4. | Tap Done at the top of the Configuration screen to confirm the new settings. |
Programming to Connect over 3G Wireless Broadband Networks Only
There are two different ways to make sure the iPhone will only connect over 3G networks.
1. | Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn the Wi-Fi setting to Off, or |
2. | If you connect initially over 3G but move across both 3G and Wi-Fi networks, you can ensure that you will always connect over 3G if the connection is temporarily lost. Open Report-IT Live and tap the Information ![]() |
To save the settings:
• | Tap the Configuration button at the top of the screen to return to the Configuration screen. |
• | Tap Done at the top of the Configuration screen to confirm the new settings. |
Programming to Connect over Wi-Fi with Automatic Failover to 3G
Report-IT Live will connect over Wi-Fi by default if the iPhone is registered to a Wi-Fi network. It can also failover to 3G if the Wi-Fi network becomes unavailable. Ensure the following settings are programmed:
1. | Tap Settings > Wi-Fi for your iPhone and use your finger to swipe and turn the Wi-Fi setting to On. |
2. | Open Report-IT Live and tap the Information ![]() |
3. | Tap Advanced > Auto Reconnection and check: |
• | Auto Reconnect is On |
• | Across Networks is On |
4. | Tap the Configuration button at the top of the screen to return to the Configuration screen. |
5. | Tap Done at the top of the Configuration screen to confirm the new settings. |
When these settings are configured, if you lose a connection, the phone will attempt to connect to the studio over 3G.
Important Note: If a Wi-Fi network is not available it will connect over 3G with these settings. If a 3G network is not available and Wi-Fi is available, then Wi-Fi will be the network selected for connecting. You can tell which network you are connected to by checking for the Wi-Fi symbol in the top left-hand corner of the iPhone screen. ![]() Wi-Fi Symbol |